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DEAP · How-to guideGenerally available

Resolve a bill match exception

7 steps to resolve a bill match exception with SSOT validation and lifecycle controls.

Audience
Administrator, Operator
Owner
DEAP SSOT product documentation
Last reviewed
Oct 12, 2026
Reading time
14 min

Steps

  1. 01

    Scope

    Screenshot: Scope
    Exception scope
    Helper
  2. 02

    Root cause

    Screenshot: Root cause
    Root causeRequired
    Helper
  3. 03

    Resolution

    Screenshot: Resolution
    ActionRequired
    Helper
  4. 04

    Correction

    Screenshot: Correction
    Linked document
    Helper
    Accepted amount
    Helper
    Review date
    Helper
  5. 05

    Justification evidence

    Screenshot: Justification evidence
    JustificationRequired
    Helper
    Evidence ids
    Helper
  6. 06

    Approval consequence

    Screenshot: Approval consequence
    Approval route
    Helper
    Payment consequence
    Helper
  7. 07

    Review submit

    Screenshot: Review submit
    Review
    Helper
    Submit resolution
    Helper

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